Delete your account

1. In the FIIBAC app

On iPhone or Android:

1. Tap the account button at the top right of the home screen.
2. Tap Delete account.
3. Enter your password and tap Delete my account.

Your account is deleted straight away and you are signed out on every device.

2. On the website

1. Sign in at fiibac.app.
2. Go to Settings, then Profile.
3. Choose Delete account and confirm with your password.

3. If you can’t sign in

Email [email protected] from the address you use for FIIBAC and ask us to delete your account. We will check it’s you, delete it and confirm, within one month as data protection law requires.

4. What is deleted, and what stays

Deleting your account removes:

• your name, email address and password;
• your sign-ins on every phone and browser;
• the phones registered for your notifications;
• your links to anyone you followed as a parent;
• your access to any organisation you belonged to.

Feedback belongs to the organisation that gave it, so it is not deleted with your account. Feedback you gave as a coach, teacher or manager stays with your organisation. If you are a player, pupil or member of staff, your feedback and Development Score stay with your organisation too. To have them erased, ask your organisation, whose admins can erase a person in FIIBAC, or email us and we will pass your request on.

If you are the only admin of an organisation, make someone else an admin before you delete your account.